Contact Us

Drop us a line!

Better yet, see us in person!

We love our customers, so feel free to call during opening hours and we will be happy to assist with your request. 

LCB Roofing Ltd

The Briars, West Kingsdown, Kent,TN15 6EZ, United Kingdom

01474 397 468 / 07827 017 525

Hours

Monday - Saturday: 8am - 6pm

Sunday: Closed

Alternative Dispute Resolution

Complaints Procedure


We always endeavor to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/